Reference

Terms for Your pic4d Account

Our terms explain how your account, wallet, and table access work before you accept anything on pic4d.

DANAOVOGoPayQRIS

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What These Terms Cover in Indonesia

pic4d Service availability depends on jurisdiction. Users are responsible for checking local law before access.

These terms apply when you create an account, confirm your contact details, move between slots and live tables, or ask us to check a wallet record. We match the name on the account against the payment trail before we approve a sensitive change, and we may

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pause the action if the device, phone number, or wallet holder does not match. If you are in Semarang or another supported Indonesian city, the same rule set applies: keep your details current, use your own login, and check the version date before you continue. DANA,
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OVO, GoPay, and QRIS are handled only for accounts that pass our checks, and access remains subject to local law and available only where local law permits. When we update a clause, the new text replaces the old one as soon as it is posted, and
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your next use of the account means you have read that version.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

TALK TO US

Where to Ask About the Terms

When something in the terms needs a human check, we keep three contact paths open: live chat, email, and the form inside your account. Send the account email, the device you used, and the date of the action so we can find the right record quickly. Our desk works daily from 08.00 to 22.00 WIB, and we handle the request in the same thread until it is closed.

Team online

Live Chat

Use live chat when you need a fast read on a clause, a payment match, or a login change. We keep it open daily from 08.00 to 22.00 WIB, and the thread stays inside your account.

Email

Email works better when you want to attach a receipt, a screenshot, or a device note. Include your account email and the date of the request so we can track the right record.

In-Account Form

The in-account form is the cleanest path for correction requests, deletion questions, or a dispute about an update. It gives us the exact page you used and the time stamp.

KEEPING RECORDS

How We Handle Your Data and Access

We keep the terms tied to your account history, device changes, and wallet checks so we can confirm who asked for what and when.

Data Use

We store the details you send at sign-up, the contact channel you use, and the wallet reference tied to DANA, OVO, GoPay, or QRIS. That record lets us compare requests and spot mismatches before we act.

Cookies

Cookies help us remember your session, keep the terms version visible, and block repeated failed logins. You can clear them in your browser, but that may end the session and ask you to log in again.

Security

Use a password you do not reuse, keep your phone with you, and complete any one-time code we send before changing key details. We may pause a request if the device or name does not match.

Retention

We keep account and payment records only as long as needed for disputes, audit checks, or local legal duties. After that period, we reduce or remove what we no longer need for the account.

Changes

If your phone number, email, or wallet name changes, send the update through support before you use the account again. We compare the new details with the old record to prevent mistaken access.

Local Law

When eligibility or access is questioned, the answer depends on local law and is available only where local law permits. If a rule does not fit your region, we will not activate the related account action.

Questions About the Terms

These answers cover the points people ask us before they accept the terms: what the page controls, how changes are shared, how we check identity, and what happens when you ask for an update. If your request involves DANA, OVO, GoPay, QRIS, or a device change, use the contact paths above so we can match the record. The same rules follow your account on mobile and desktop, so the process stays consistent.

They control account use, wallet checks, access changes, and how we handle disputes or updates. They apply when you log in, move funds, or ask us to confirm a record tied to your account.

Only where local law permits. If your region does not allow the account action you want, we will not enable it, even if your login details are correct.

We use them to match the person, the wallet, and the device before we approve sensitive changes. That lowers the chance of a mistaken request or a takeover from an unfamiliar browser.

Send the new detail through live chat, email, or the in-account form. We may ask for a fresh code, a receipt, or a short note about the last login before we update the record.

We keep account and payment records only as long as needed for dispute handling, audit checks, or legal duties. After that, we remove or reduce what we no longer need.

Do not keep using the account until you read the new text and decide. If you disagree, contact us first; using the account after a change means you accept that version.

Terms for Your pic4d Account

Where to Ask About the Terms

Live Chat

Email

In-Account Form

How We Handle Your Data and Access

Data Use

Cookies

Security

Retention

Changes

Local Law

Questions About the Terms

01 What do these terms control?

02 Can I use the account outside Indonesia?

03 Why do you ask for payment or device checks?

04 How do I change my phone number or email?

05 How long do you keep my records?

06 What if I do not accept a change?

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